Advertising Operations Manager

Rochester, NY

Overview and Responsibilities

The ideal candidate for this role is a digital media professional with campaign management and technical project management experience. They will have a strong track record as an individual contributor, and can demonstrate success in leading projects and teams. A successful candidate will be familiar with digital media operations process, systems, emerging platforms, and particularly ad-technology.

The Manager will plan, oversee, and perform ongoing ad system administration tasks, third-party integrations and systems migration. They will enthusiastically define and implement processes across the ad operations/sales organization. It is expected that this team member can provide hands-on assistance with ad implementation testing, troubleshooting, and escalations, with minimal direction or instruction. They will lead project teams or sub-teams, as well as gather, develop and maintain project documentation. A successful Manager will continuously analyze current business processes and systems for improvements; recommend sustainable and realistic solutions; evaluate and present risks & benefits of comparable approaches; and communicate project progress clearly. This position will report to the VP of Ad Technology.


Manages multiple small to large projects throughout the project lifecycle.

Projects include:

  • New process definition and implementation
  • Process re-engineering
  • Process development to support new ad products
  • support new/upgraded application integration, including related systems & process migrations. Provides on-going support to business by troubleshooting issues.
  • Identify and implements long-term solutions, and short-term resolutions as necessary.
  • Communicates project scope to internal and external project members.

Basic Qualifications

  • Bachelor’s degree
  • A minimum of 3-5 years of experience in an Ad Operations role such as Traffic, QA and Inventory Management

Additional Qualifications

  • Project managed small and mid-sized projects independently
  • Developed requirements documents
  • Communicated with all levels of personnel
  • Created project plans
  • Project team/people management skills
  • Highly organized
  • Strong communication skills, written and verbal
  • Fluent in MS Project, Excel and SF
  • Knowledge of project management methodologies

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