FAQ

How does SpinCar work with my photography process?

How does SpinCar work with my photography process?

For each car, your photographer will take a series of photos of the car’s exterior, then a series of photos of the car’s interior, and then finally, take a series of hot spot photos of pre-determined features like the engine and trunk. There is no special hardware to purchase.

How much time will it take to photograph a whole car, both inside and out?

How much time will it take to photograph a whole car, both inside and out?

The average time for a full 360 Walkaround™ and a full 360 interior view is about 3 minutes.

Do I need to purchase new equipment such as cameras, lenses, etc.?

Do I need to purchase new equipment such as cameras, lenses, etc.?

We have 3 hardware package options for you to choose from. When you order through us, we’ll send you a pre-configured iPod Touch, or iPhone, High Definition Wide Angle Lenses, a Ricoh Theta SC Camera as well as accessories that include a portable tripod, and Beast Grip Pro. We make it as easy as receiving the package and starting to take pictures in minutes with no additional equipment necessary.

Can SpinCar process my existing inventory photos to make 360 WalkArounds™?

Can SpinCar process my existing inventory photos to make 360 WalkArounds™?

SpinCar will process your photos on a go-forward basis once you signup. If you re-take photos of your existing inventory using SpinCar’s process, we’ll process those photos for free, too.

Does SpinCar work with my photo distribution platform?

Does SpinCar work with my photo distribution platform?

Yes. Your photographer will continue to use your existing photography distribution platform (or “feed”). After you signup, SpinCar will begin receiving your feed.  SpinCar works with all photography distribution platforms (Authenticom, HomeNet, eCarlist, etc.).

How will I learn to use the Capture App? Are there instructions?

How will I learn to use the Capture App? Are there instructions?

We offer something even better than instruction manuals–A human. Your personal Digital Account Manager will set up a tutorial to teach your team how to use the app. You will learn everything you need to know, from the camera and lenses to the use of the Ricoh Theta. We’ll also go through best practices with you to make sure you get the most out of your investment. You’ll be a pro in under 20 minutes!

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